Frequently Asked Questions

 

 

Do Plantation Shutters come in any size and colour?

 

Plantation Shutters are custom designed for your specific opening. In terms of colours, there is a choice of a standard range of stains (see specifications) or a coated colour. The standard finish for a coated colour is Satin White although we can match any colour at no extra cost.

 

Where are they made?

 

All of our shutters are manufactured in the Western Cape in our 2,000m2 manufacturing facility. We employ 40 skilled operators to build the entire product in-house, using the latest technologies.

 

For a track sliding folding design, when and how is the bottom track installed?

 

This depends on what type of floor covering (Tiles, Carpet, Wooden...) there is and whether this is a new or existing covering.

New covering

The bottom track can be installed prior to the installation of this covering. If it has not been or can not be installed prior, then refer to "existing".

Existing covering

Carpet - the bottom track is either installed with a wooden sill on top of the carpet or we can work with your carpet company to install this into your carpet.

Tiles - the bottom track is cut into the tile as part of the installation. The bottom track has a small lip on either side that sits flush with the tile resulting a very neat finish.

Wooden flooring - the bottom track is either cut into the flooring or installed on top of the flooring in our wooden sill. These options depend on the type and thickness of the wooden flooring.

All of the above can be discussed with the consultant.

 

What is the warranty?

 

There is a 5 year warranty on our product. Any defects in materials or workmanship will be repaired or replaced free of charge

Keep in mind that this is a natural product and differences in colour and natural markings are inherited as God intended. Darkening or fading over time is natural.

 

Do we do external shutters?

 

Yes we do. Either an adjustable louvre Plantation Shutters or a Fixed Louvre Storm Shutter. We would for instance recommend the adjustable louvre Plantation Shutter to enclose a patio and create an extra living space. For external purposes our standard wood is Meranti and we treat the Meranti with linseed oil which has to be reapplied every 18 months to 2 years.

 

Are they burglar proof?

 

No they are not. The product itself however does acts as a physical deterant but they are not sold as security shutters.

 

Who does the Installation?

 

Our in-house installation teams undertake installation. They are specifically trained to deal with the complexities of a shutter installation and ensure that our extremely high standards of workmanship are adhered to at all times.

 

What are the shutters made from?

 

All of our shutters are made from Solid Timber. We do not use any engineered woods or veneers. As a standard, we use Obeche wood for Internal Shutters, which is a very light weight hardwood that finishes beautifully and is perfect for this application. Our standard timber for External Shutters is Meranti for extra durability. If you are interested other types of hardwood (eg Teak, Mahogany etc), this can be quoted on.

 

Will louvres warp?

 

Unlike wooden venetian blinds, warpage on the louvres is not common mainly because of the extra thickness of the louvre (12.5mm thick) compared to a blind (approximately 2mm). The timbers we used are also extremely stable and adherence to certain tried and tested design parameters such as maximum leaf width helps further minimize the risk of the warpage.